Cloud Storage/Backup Recommendations?
Last night I managed to fix my ReadyNAS NV+ with a replacement PSU purchased from PC Warehouse (bypassing customer support but shelling out a bit over $100). I updated the forums with the relevant links and am happy to once [...] Read more
Net Neutrality Is Critical for Innovation
I am glad to see the net neutrality debate raging. As Union Square Ventures and on our personal blogs (AVC, Continuations) we have long been proponents of net neutrality (the USV link is from 2006!). Our own bias here is [...] Read more
5 Days and Nights (Without My Blackberry)
While on family vacation in Europe, the SIM card in my Blackberry broke. I have no idea how that could even happen, seeing how it is a chip on a piece of plastic, but it provided an interesting experiment that [...] Read more
Customer Support is the New Marketing (or Not)
Rob Kalin from Etsy has referred to customer support as marketing and Etsy has significantly enhanced its customers support team to cut down response time dramatically. Danny Meyer in his book Setting the Table and the actual operations of his [...] Read more
Inception
Saw Inception on Sunday evening and loved it despite (because?) some its glaring flaws. It is a spectacular mashup of some of my favorite movie elements: philosophy, action, heist, stunning imagery and more action- all on a huge IMAX screen [...] Read more
Privacy, Secrecy and Reputation, Oh My!
I love the duality of the Jeffrey Rosen piece about the End of Forgetting in the NY Times Sunday magazine with the release of the Afghanistan files via Wikileaks. Citizens and governments are faced with a fundamental challenge to privacy [...] Read more
Portland, Oregon
I am on the road in Portland, Oregon for OSCON. It is interesting that OSCON is here again after being in Silicon Valley in 2009. In 2009, I happened to sit down at lunch next to a development officer for [...] Read more
Applying Engineering to Business: Binding Constraints
Fred has been posting a wonderful series of MBA Mondays posts that I recommend to everyone who wants to know more about the business side of startups. If you come from the engineering side, it may also help to think [...] Read more
The Case of the Missing Google Notes
So I am finally midstream in migrating off Exchange and onto Google. Email - check (gmail). Contacts - check (google contacts). Calendar - check (gcal). Notes - what no Google notes? Huh? I may be overlooking something obvious here, but [...] Read more
